"I had been a Kaiser patient for 30+ years and with that said had no choice but to become used to the 40 min wait times, prescription inaccuracies, and complete lack of professionalism that are commonplace in all of their pharmacy's.
However, my visit to AUM today was amazing! Small intimate storefront with a super chill relaxed vibe, kind and courteous staff smiling and at the ready, modern inviting decor that is unlike any pharmacy I've ever seen, and my prescriptions were filled inside of 5 minutes!
If you aren't tied to a specific pharmacy by your medical plan and have to option of filling your prescriptions where ever you like... Reward these guys with your business because they've made the choice to step and do things a little different while not loosing focus and maintaining the integrity of the customer experience.
Well done guys! Keep up the great work ;0)"
- Michael P.
I wanna say that every since I started filling my scripts here I have been more than satisfied. The whole team has gone above and beyond what I have come to understand is a normal pharmacy. Respectful, dedicated, motivated and insightful. The pharmacist here noticed something about me told me what to ask my doctor and boom it's not an issue no longer. So simply put I don't EVER see MYSELF changing pharmacies. THANK YOU ALL, I AM FOREVER GRATEFUL.
- Lamont M.
I have had nothing but great experiences with this pharmacy and the pharmacy staff. I receive a text message every time my prescriptions are ready, if anything is funky with my medication (needs to be switched to generic etc) I get a phone call from Nilesh the pharmacist. When I am there looking for anything OTC, Nilesh will come out from behind the counter and take a look with me and recommend great options for me and if they don't have it- he will order it. I have never had anything close to problems or issues with this pharmacy. I wish everyone would use them!
- Danielle D.
I've been going to this pharmacy for years and have never ever had a bad experience! The whole staff is wonderful, always on time with my prescriptions. I also like that they always call for reminder on refills I need, they have always gone the extra mile for me! I recommend this pharmacy and if I could rate more than 5 stars I would!
- Martha J.
My wife & I love the friendliness of this AUM Pharmacy. I have been picking up my meds here since they opened. They text me when my meds are ready for pick-up. If the refill needs a Dr. approval, they get it done. I special order items they don't stock without a glitch. They even have stayed open late to wait for me when I was running late. What really matters most to me is they know me by name. I am always made to feel special & not rushed, even when I call in. I've recommended them to all my friends and family. Thank you to all the staff for making me feel like family. GREAT JOB!!! Hablamos Espanol. Love them.
- Felipe G.
The best customer service I have ever received from a pharmacy! And the best prices for my prescriptions. They couldn't be more helpful. When I'm not able to go in they happily deliver me all of my prescriptions. They really go above and beyond in every way possible.
- Victoria W.
Excellent service and very friendly staff. my mother sees her primary doctor in the same building complex so it is very convenient for us to get her prescriptions filled here plus they have complimentary coffee while you are waiting for your prescriptions. AUM is the best".
I've been getting my medications from this pharmacy for more than a year and I I have to say that I have never had a bad experience with this pharmacy. Nilesh one of the pharmacist and owner of the pharmacy is always so attentive and always try's to help you the best he can, from working with your insurance company to getting your medication covered to always offering an alternative solution to any problem one may encounter. (Which is rare). I always get my medication delivered on time every month. Thanks to there delivery service I get my medication always on time! :) The entire staff is super friendly and always willing to help you out! I would recommend this pharmacy to anyone that wants excellent and exceptional customer service!! Thank you Nilesh and staff for always taking care of me!
AUM, for me, is a family business, and they treat you like family. They have been my pharmacy, by choice, for over 3 years. Nilesh, Leah, Miriam, everyone who works there, are invested in the well-being of their customer family. They give personalized service, something you don't receive at bigger pharmacies, where you are a nameless, faceless insurance card. They are expert at getting your med needs taken care of in an emergency situation. I will Keep recommending them at every opportunity.
I love coming to my mom's preferred pharmacy, they are always so helpful, informative and kind. They go out of their way to make sure she has her meds. They even offer shipping & packaging meds options to help you. The personalized attention is great!
I want to thank you all so much for being the best Pharmacy and the nicest people that have ever worked with me I hope you all have a wonderful day and bless you all for all the help I will never forget you 😊